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Essentials of Facilities Management

  • Date(s)
    Wednesday 14th and Thursday 15th March, and Wednesday 18th April 2018.
  • Time(s)
    9:00 AM - 5:00 PM
  • Venue
    Carlton Hotel Blanchardstown, Church Road, Tyrrelstown, Dublin 15, Co. Dublin, Ireland
  • Fee

    Members: €925
    Non-Members: €995

    NOTE: You can only book online using credit or debit card details.  If your preferred method of payment is by invoice / purchase order / bank transfer / other, please contact the CPD Training Team on 01-6651305, or email to secure a place.

  • CPD Credit
    21 hours   C1

Course Overview

This is a course designed to cover the essential elements of Facilities Management and aid the Facilities Managers in their day to day operational delivery of services.

Course Content

  • Overview of Facilities Management – Definition of FM, The History of FM, The Important role of FM in the Business
  • Energy and Sustainability – waste reduction, energy efficiencies, Corporate Social Responsibility (CSR)
  • Customer Focus – service level agreements (SLA’s), managing expectations, team building
  • Building Tour – An opportunity to visit & see behind the scenes of a building with a guided tour by a member of the FM team. Q&A discussion on completion
  • Buildings and maintenance management –  Planned maintenance, Asset Registers, statutory compliance
  • Health & Safety – Safety audits, ergonomics, Legislation, Health & safety responsibilities
  • Procurement & Sourcing of Service Contracts – service levels, tendering contracts, KPI’s
  • Space Planning – move management, relocation planning, understanding building space
  • Understanding facilities management within an organisation – how the culture, functions and  processes  of an organisation affect Facilities Management
  • Understanding support services in an organisation – managing and monitoring the delivery of support services through service level agreements and within  Health & Safety and Financial guidelines.

Who should attend?

Essentials of Facilities Management is a comprehensive course designed for those who are new to FM and also for those with operational experience in FM and who wish to broaden their skill sets. It is also suitable for office managers, property managers, accommodation managers as well as those who are responsible for the provision and delivery of facilities management services.

Trainer's Profile

Pat Gaughan has over twenty years’ experience working at a senior level in Facilities Management both in Ireland and abroad. Most recently he has worked for CBRE as an Account Director in EMEA. Pat has also worked for a variety of blue chip companies such as Aviva, Virgin Media, Bilfinger and the National Museum. Pat is an experienced and qualified tutor and has previously delivered FM courses for BIFM. Pat has an Honours degree in European Studies and Law from UL and is a Qualified Lead Auditor. He is currently Chairman of BIFM Ireland.


Carlton Hotel Blanchardstown, Church Road, Tyrrelstown, Dublin 15.

Make a Booking

5 September 2018


Confirmation is subject to event fee being finalised. Cancellation fees calculated at 50% of the estimated total bill will be charge for confirmed bookings cancelled less than 5 working days prior to the date of the planned event. A replacement person can attend instead. Cancellations made the day prior to an event will be charged 75% of the total estimated bill. No-shows will be charged the full fee. All cancellations must be confirmed in writing by email. Engineers Ireland will not be liable for any costs in the event of a course being re-scheduled.  This applies, but is not limited, to any travelling, subsistence or consequential expenses incurred by delegates.