Performance Management Fundamentals

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Organisation profile

Our background in world class Engineering, IT and Manufacturing organisations gives us the practical experience and insight to tackle the barriers to effective use of people management processes. We help raise awareness, understanding, competence and confidence of both managers and their staff to get more value and greater impact out of their interactions. We believe that well managed staff deliver the best outcomes. 

Training aim

Build skills and confidence to have more effective 1:1 conversations on motivating for higher performance and developing the talent within your team.

Learning objectives

Understand how to overcome inherent barriers to effective 1:1 performance conversations.
Use of positive reinforcement to build strengths and motivation.
Develop the ability to ask the right questions and agree performance assessment.
Delivering and receiving effective feedback that causes real behavioural change.
Identifying and aligning the development needs of both the employee and organisation.

Planning and preparing for 1:1 conversations.  

Course outline

Understanding the obstacles to effective conversations.
Defining and agreeing the performance benchmark.
Setting "meaningful" goals and objectives.
Motivating for success.
Delivering & receiving feedback that is effective.
Planning more effective development strategies.

Practicing "High Performance" Conversations

Trainer's profile

Ciaran O’Reilly, B.E.,MSc, has 20 years of practical experience in managing and developing technical staff in world class organisations. He received extensive training  in best practice people management skills. Since 2007 Ciaran has focused on facilitating learning, working for a wide variety of organisations. He lectures  in “Professional Development” for a degree programme, is a member of Association for Coaching and the Irish Institute  of Training & Development .

Course duration

1 Day - 9am-5pm

Assessment & certification

CPD Hours

Who should attend

Experienced managers that want to develop best practice in managing and developing their their people. New managers, Lead or senior engineers who want to develop their people management capability