Effective Business Writing Skills


1-day course

CPD Credit: 7 hours, C4

Course Aim

This course aims to develop course participants’ business writing skills and enable them to communicate more effectively with their target readers.

Learning Objectives

On completing this programme, participants will be able to:

  • Recognise the importance of writing style and tone to their readers
  • Plan emails and short documents more efficiently and effectively
  • Identify the correlation between aim and structure in communications
  • Prepare structured communications for target readers
  • Write clear, concise, and relevant paragraphs
  • Present information in a professional manner


The programme will focus on the following areas:

  • Understanding how writing style impacts on readers
  • Recognising the key features of reader-focused writing
  • Developing a practical approach for business writing
  • Identifying target readers and deciding on appropriate tones
  • Structuring and sequencing relevant, reader-friendly communications
  • Assessing the design and presentation of our documents
  • Writing clear, concise paragraphs
  • Editing emails and short documents

Trainer’s profile

Tiernan Ivory is a Communication Consultant with over ten years’ training experience. He specialises in developing course participants’ abilities in the areas of business writing, presentation skills, leadership skills, meeting management and time management.


  • Anthony Reale, Energy Ratings To Go Ltd.: “Good refresher and informative course”
  • Ciaran Miller, Clearpower Ltd.: “Good content”
  • “Very informative and enjoyable course. Lots of tips and food for thought to improve writing skills. I would recommend this course”
  • “Excellent. Highly enjoyable. Tiernan is brilliant and very engaging with the class”
  • “I found the course to be relevant, engaging and well presented”
  • “The course helped me identify changes I would like to make to my writing. I now feel more confident about planning, drafting, and editing emails and documents”
  • “Generally excellent with course modified to suit attendees’ requirements on the day”
  • “Interesting way of delivering course, really felt that I was learning. This classroom approach is very effective”
  • “Really good course. Relevant info, handouts clear and teacher very engaging”

Please contact the Team for further information on scheduled course dates and In-Company options. You can reach us by phone: 01 665 1305 or email cpdtraining@engineersireland.ie