The role of Engineers Ireland when considering a complaint is to establish whether there has been a breach of the Code of Ethics which amounts to professional misconduct. Not every breach of the Code of Ethics will warrant the establishment of an Investigative and Disciplinary Panel to investigate a complaint.
Engineers Ireland can only consider complaints about our members and cannot consider complaints about engineers who are not members of the Institution. You can check if an engineer is a member of Engineers Ireland my searching the member database, calling the office or emailing us at firstname.lastname@example.org
Similarly, Engineers Ireland can only consider a complaint about a member if the engineer in question was a member at the time of the alleged breach. If the engineer was not a member at the time of the alleged breach, then Engineers Ireland cannot consider the complaint.
If you are unsatisfied by the work carried out by a member of Engineers Ireland and believe they have breached the Code of Ethics please download and complete a complaint form, outlining what gave rise to the complaint and identifying which principle(s) of the Code the member has allegedly breached. Please provide as much detail as possible and include copies of any relevant supporting documentation.
A signed hardcopy of the completed form and any supporting documentation should be posted to Complaints Department Engineers Ireland, 22 Clyde Road, Ballsbridge, Dublin 4, D04 R3N2. A digital copy should also be emailed to us at: email@example.com.
Engineers Ireland cannot do the following:
- Pay you money or order an engineer to pay you money.
- Mediate a dispute between you and an engineer.
- Ask an engineer to refund fees or amend the fees charged.
- Order an engineer to carry out works or to provide a service.
- Give or provide engineering services or advice to you.
- Give you legal or professional advice or representation.