Students propose solutions to reimagine the customer experience for Hong Kong’s airport city development. 

We’ve all been there – at least up to two years ago – walking into a room full of people, knowing nobody, searching for a familiar face, feeling vulnerable, writes executive coach James Sweetman. We will, soon again, go to conferences and workshops to learn and to network, but to maximise the experience we have to find a way to move through that feeling of awkwardness that sits on the edge of our comfort zones.

We all know the saying ‘find a job you love and you’ll never have to work another day in your life.’ Like all clichés it represents a powerful truth and it is certainly true for me, writes executive coach James Sweetman.

In weighing up the question ‘should I stay or should I go’ it’s useful to be aware of the range of motivations underpinning the desire for change, writes executive coach James Sweetman.

During these times of change and challenge many of us have been forced to step back and reassess our businesses, our career and indeed life in general. When we are pushed outside our comfort zone, we often have no choice but to instigate change. This brings us into the territory of strategic thinking, the ability to see the bigger picture and to plot a purposeful course forward, writes executive coach James Sweetman.

Many managers I work with have challenges when it comes to delegation, writes executive coach James Sweetman but, for most of them, the real issue is relinquishing control.